REGISTER NOW – Attendance is limited.

Join us for a free webinar on December 20 at 2:00 pm Eastern, presented by Lindsay Cronk, University of Rochester, and Shawn Vaillancourt, University of Houston.

We all know that stress is a bad condition for decision-making. How can we counteract stress in year-end collections spending? In this presentation, the authors will provide an overview of their assessment framework, discussion of their findings, and recommendations based on the assessment process. Discussing how Return On Investment (ROI) can be assessed, the presentation will focus on strategies for approaching year-end spending methodically and successfully.

This session will be recorded and made available on the conference website at a later time.

About the Presenters:

Lindsay Cronk is Head of Collection Strategies, University of Rochester. Lindsay is covered in tattoos and full of strong opinions.


Shawn Vaillancourt is the Collections Specialist & Education Librarian at the University of Houston.



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