Responding to Challenges, Activating Opportunities, and Rethinking the Status Quo

Preconference organized by the Society for Scholarly Publishing (SSP). The session will be held online using Zoom.

Tuesday, October 6, 2020
1:00 – 4:00 PM Eastern
Cost: $50

Register now!

Responding to Challenges, Activating Opportunities, and Rethinking the Status Quo


In recent years, publishers and librarians have grappled with enormous changes—the transition from print to digital, the rise of Open Access, and the expansion of funder mandates. Today, the industry faces a new disruptor in the form of the COVID-19 pandemic, which brings supply chain disruption, economic uncertainty, and the possibility of long-term closures of academic institutions. How will the pandemic affect scholarly research, library budgets, and publisher outputs? How will researcher needs and behavior contribute to the complexity? How will changing expectations for teaching and learning shift library work? In this evidence-based preconference, speakers from across scholarly publishing and libraries will discuss how organizations and processes will be transformed as they adapt to the “new normal.” The preconference will include presentations as well as an interactive discussion and an opportunity to network with other attendees.


Lori Carlin, Chief Commercial Officer & Senior Consultant, Delta Think Inc

With more than twenty-five years of experience in society publishing and association management, Lori Carlin is a recognized expert in customer insight, market research, marketing strategy, and digital product development. Lori is currently the CCO and Senior Consultant at Delta Think, Inc., and has also held senior positions in Marketing, Sales, Online Content Delivery, and Subscriber/Member Services for a number of scholarly publishers and societies. As CCO, Lori is responsible for business development/new business opportunities and partnerships, as well as corporate marketing and corporate communications for Delta Think. On the consulting side, Lori actively engages with clients to support their needs in all areas, with a special emphasis on business strategy and analysis, customer insight, and market research and strategy implementing customer insight methodologies and building effective strategies for publishing programs and products, and has helped professional societies and corporations develop and deliver publishing products that best meet and exceed customer needs. She is also very active in the publishing industry, currently serving as SSP Annual Meeting Co-Chair, and held previous positions as an SSP Board Member, as well as numerous committee chair and member positions for SSP, ASAE, and PSP.  

Lisa Hinchliffe, Coordinator for Information Literacy Services and Instruction & Professor, University of Illinois At Urbana-Champaign, @lisalibrarian

Lisa Janicke Hinchliffe is Professor/Coordinator for Information Literacy Services and Instruction in the University Library and affiliate faculty in the School of Information Sciences at the University of Illinois at Urbana-Champaign. As the 2010-11 ACRL President, she led the launch the ACRL Value of Academic Libraries Initiative. Lisa is currently Editor of Library Trends, a “chef” of The Scholarly Kitchen, and Chair of the IFLA Information Literacy Section. Other service includes positions in DLF, NISO, ARL, ALA, ILA, and LOEX. Lisa has consulted, presented, and published widely on the value of libraries, strategic planning, organizational innovation, emerging technologies, program evaluation, library assessment, privacy, inclusion and equity, information literacy, and teaching and learning. For more information – website:, Twitter: @lisalibrarian, and ORCID: 0000-0002-5129-4235. Twitter Handle: @lisalibrarian

David Sampson
Managing Director, NEJM Group Research and Publishing

David works across the organization to strengthen the primacy of the New England Journal of Medicine, to grow NEJM Journal Watch, and establish the newest NEJM Group journal, NEJM Catalyst Innovations in Care Delivery, as the leading voice in health care delivery. He is also responsible for working collaboratively with colleagues to launch new publications and improve publishing workflows. David joined NEJM Group in April 2020 after spending 30 years in various publishing leadership roles with Wolters Kluwer, Elsevier, and most recently, the American Society of Clinical Oncology.

Roger Schonfeld, Director, Libraries, Scholarly Communication and Museums, Ithaka S+R

Roger C. Schonfeld is director of the Ithaka S+R Libraries, Scholarly Communication and Museums Program. In this role, he leads Ithaka S+R’s studies of academics’ and students’ attitudes, practices, and needs, as well research on the changing role of the academic library, scholarly publisher, learned society, and museum. He also consults with libraries and library consortia, digital humanities projects, distinctive collections and centers of excellence, and scholarly publishers. Roger has served on the NSF Blue Ribbon Task Force for Sustainable Digital Preservation and Access and NISO’s Open Discovery Initiative. Earlier, he was a research associate at The Andrew W. Mellon Foundation, where he worked on projects related to college athletics and scholarly communication. Roger has a degree in English Literature from Yale University.

Heather R. Staines, Head of Partnerships, Knowledge Futures Group, @heatherstaines

Heather Staines is Head of Partnerships for Knowledge Futures Group, building open source infrastructure for publishers and libraries. Her previous roles include positions at Hypothesis, Proquest, SIPX (formerly the Stanford Intellectual Property Exchange), Springer SBM, and Greenwood Publishing Group/Praeger Publishers. She is a frequent speaker and participant at industry events including the COUNTER Board of Directors, the STM Futurelab, Society for Scholarly Publishing, the NISO Transfer Standing Committee, the NASIG Digital Preservation Task Force. She has a Ph.D. in Military and Diplomatic History from Yale University.

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